Shipping Policy

Shipping Policy

Last updated: 02/01/2024

1. Order Processing Time:

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment. You will receive a confirmation email with the tracking information once your order has been shipped.

2. Shipping Rates:

  • Shipping charges for your order will be calculated and displayed at checkout.

3. International Shipping:

  • We currently DO NOT ship international.

4. Order Tracking:

  • Once your order has shipped, you will receive an email with the tracking information. You can track your order using the provided tracking number on our website or through the carrier's website.

5. Lost or Damaged Items:

  • We are not responsible for items lost or damaged during shipping. If your package arrives damaged, please contact the carrier immediately and file a claim.

6. Return to Sender:

  • In the event that your order is returned to us due to incorrect address information or failure to claim the package, we will contact you to arrange reshipment. Additional shipping charges may apply.

7. Holiday Shipping:

  • During peak seasons or holidays, processing and shipping times may be slightly delayed. We appreciate your understanding during these busy times.

8. Contact Information:

  • If you have any questions about our shipping policy, please contact us at info@salvationcoffeecompany.com

9. Changes to This Policy:

  • We reserve the right to update or modify this shipping policy at any time. Any changes will be reflected on this page.

By placing an order with Salvation Coffee Company, you agree to the terms outlined in this shipping policy.